FAQ

We at Ubuntu Online have been building web experiences for over 14 years. In that time we have gained a vast amount of experience and knowledge. We created this FAQ page to answer many of the frequently asked questions we were asked along the way.

Q: How long has Ubuntu Online been designing websites?
A: We have been developing websites since 2000 and officially went into business as Ubuntu Hosting in 2002.

Q: I don’t know much about websites but need one.  Can you help me?
A: Absolutely! You don’t need any online experience, that’s what we’re here for. We can also assist you in registering a new domain, hosting your website or transferring it to Ubuntu Online.

Q: How long does it take to build a website?
A: Our standard websites take approximately 14 days to create but time will vary from project to project.  It also depends on you delivering content, images and any other required information to get us started.

Q: What if I need to make changes and update my website after it has been designed?
A: We have maintenance plans to help you keep your website fresh and up to date.

Q: How does the payment work?
A: A 50% deposit is required before we can start on your project. Once we have completed your website, the final 50% is collected and your website is scheduled for launch.

Q: Can you help me source photos for my website?
A: Yes. We will help you source stock photos from sites such as www.shutterstock.com and www.depositphotos.com.

Q: Can you help me update my existing website that another web firm built?
A: No. We only support websites that we have fully built. We have this policy so that we can stand 100% behind everything that we craft. There are issues of liability when multiple programmers work on the same code over time.